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50 lines
2.4 KiB
Markdown
50 lines
2.4 KiB
Markdown
# FAQ
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## Frequent error
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### 1. Can't get car model
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The car model need to be known by the app. To find it, the app use the first 10 character of your VIN.
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If the car isn't in the list we need to add it, to do so you have two options:
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- If you have the skills :
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You can add your car to the list yourself to do so look at [this example](https://github.com/flobz/psa_car_controller/pull/112/commits/e7304ef8f4e4a4498f202a7a4a7bbe451fbfe977).
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You will need the VIN of your vehicle and the car abrp name, to get it go [here](https://api.iternio.com/1/tlm/get_carmodels_list?api_key=32b2162f-9599-4647-8139-66e9f9528370).
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Don't forget to do a pull request with your changes.
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- If you don't:
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Open an issue with [this template](https://github.com/flobz/psa_car_controller/issues/new?assignees=&labels=Car_model&template=can-t-get-car-model.md&title=%5BNew+Car+model%5D+my+model)
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### 2. Error during activation {'newversion': '2.0.0', 'newversionurl': 'http://m.inwebo.com/', 'err': 'NOK:FORBIDDEN'}
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Your psa account is locked because you makes 20 sms activation. To unlock do this :
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1. Install on a smartphone mypeugeot, myopel etc, depending on your car brand
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2. If the application is already installed uninstall and reinstall
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3. You should be asked to give your credentials
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4. Connect and test remote control, it should say that you need to reset your account
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6. If the remote control work on your smartphone it will work with psa_car_controller
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### 3. No data to show
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The app record your position if "-r" argument is provided.
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You need to make few trips to be able to see stats in the dashboard.
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### 4. Permission error
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It's happen if config file aren't writable by the user that launch the process.
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To fix this go to the application directory and execute this command :
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```
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# if the user is launched by pi user do
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sudo chown pi: -R .
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```
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### 5. I don't receive SMS
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The SMS authentication is used to be able to remote control your car.
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If your car doesn't have this functionality you should disable remote control when you start psa-car-controller
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by using `--remote-disable` argument.
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### 6. SSL error
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If you have an error more or less like this one:
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```
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[SSL: CERTIFICATE_VERIFY_FAILED] certificate verify failed: self signed certificate in certificate chain (_ssl.c:1056)
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```
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It's a problem on PSA server so don't open an issue, you just have to wait.
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You can look to issue about this problem [here](https://github.com/flobz/psa_car_controller/search?q=ssl&type=issues).
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