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72 lines
3.3 KiB
Markdown
72 lines
3.3 KiB
Markdown
# FAQ
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## Frequent error
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### 1. Can't get car model
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The car model need to be known by the app. To find it, the app use the first 10 character of your VIN.
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If the car isn't in the list we need to add it, to do that you need to edit the file here:
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Go to [car_models.yml](https://github.com/flobz/psa_car_controller/blob/master/psa_car_controller/psacc/resources/car_models.yml)
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and click on edit then copy cut an already existent model in the list and edit all properties that are incorrect for your model:
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- Model
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- First ten letter of the car VIN:
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- Useable Electric capacity in kw: [find it here](https://ev-database.org/cheatsheet/useable-battery-capacity-electric-car)
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- Fuel capacity in liter
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- abrp ref : [find it here](https://api.iternio.com/1/tlm/get_carmodels_list?api_key=32b2162f-9599-4647-8139-66e9f9528370)
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Finally, click on propose change.
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### 2. Error during activation {'newversion': '2.0.0', 'newversionurl': 'http://m.inwebo.com/', 'err': 'NOK:FORBIDDEN'}
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Your psa account is locked because you makes 20 sms activation. To unlock do this :
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1. Install on a smartphone mypeugeot, myopel etc, depending on your car brand
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2. If the application is already installed uninstall and reinstall
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3. You should be asked to give your credentials
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4. Connect and test remote control, it should say that you need to reset your account
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6. If the remote control work on your smartphone it will work with psa_car_controller
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### 3. No data in dashboard
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The app record your position and other information if "-r" argument is provided and if data are fetched.
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Data are fetched in the following scenarios:
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- charge control is enabled with "-c" program argument
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- refresh is enabled with "-R"
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- You use "get_vehicleinfo" API endpoint
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You need to make few trips to be able to see stats in the dashboard.
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### 4. Permission error
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It's happen if config file aren't writable by the user that launch the process.
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To fix this go to the application directory and execute this command :
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```
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# if the user is launched by pi user do
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sudo chown pi: -R .
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```
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### 5. I don't receive SMS
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The SMS authentication is used to be able to remote control your car.
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If your car doesn't have this functionality you should disable remote control when you start psa-car-controller
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by using `--remote-disable` argument.
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### 6. SSL error
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If you have an error more or less like this one:
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```
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[SSL: CERTIFICATE_VERIFY_FAILED] certificate verify failed: self signed certificate in certificate chain (_ssl.c:1056)
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```
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It's a problem on PSA server so don't open an issue, you can retry a second time and if it still doesn't work you just have to wait.
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You can look to issue about this problem [here](https://github.com/flobz/psa_car_controller/search?q=ssl&type=issues).
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### 7. AttributeError: 'PSACarController' object has no attribute 'chc'
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The setup phase did't worked. Please retry the "user config" and "otp config".
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### 8. AUTHENTICATION_FAILED
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One of the following parameter is incorrect:
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- email
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- password
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- country code
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### 9. NEED_AUTHORIZATION error:
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Don't open an issue, possible fix:
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- wait for next day
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- https://github.com/flobz/psa_car_controller/issues/395#issuecomment-1690043727
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- https://github.com/flobz/psa_car_controller/issues/576#issuecomment-1631962500
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### 10. No car position:
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Look at this solution: https://github.com/flobz/psa_car_controller/issues/714#issuecomment-1868959995
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