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# FAQ
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## Frequent error
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### 1. Can't get car model please check cars.json
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PSA API doesn't provide model for some vehicle.
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You should edit car.json and change label property like this:
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```label: null > label: "e-208"```.
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Also check if your model is set in the ENERGY_CAPACITY variable in this [file](Car.py).
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If not please open an issue, or a pull request, so we can add your model to the list.
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### 1. Can't get car model
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Open an issue with [this template](https://github.com/flobz/psa_car_controller/issues/new?assignees=&labels=Car_model&template=can-t-get-car-model.md&title=%5BNew+Car+model%5D+my+model)
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### 2. Error during activation {'newversion': '2.0.0', 'newversionurl': 'http://m.inwebo.com/', 'err': 'NOK:FORBIDDEN'}
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Your psa account is locked because you makes 20 sms activation. To unlock do this :
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1. Install on a smartphone mypeugeot, myopel etc, depending on your car brand
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